Lexie Marie Creative (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose and store your personal information.

1. What Personal Information We Collect

We may collect personal information including (but not limited to):

• Your full name and contact details (email address, phone number, postal address)

• Business or company name

• Billing or payment information

• Project briefs, creative preferences, or brand assets you share with us

• Information via email, forms, social media messages, or consultations

We do not collect sensitive personal information unless explicitly provided by you with consent and where necessary for the delivery of our services.

2. How We Collect Personal Information

We collect information directly from you when you:

• Contact us via our website, social media, or email

• Submit an enquiry, brief, or sign a contract

• Purchase a service or request a quote

• Subscribe to our newsletter or download a resource

We may also collect limited data from third-party services (e.g. Google Analytics, website forms) to improve our website and user experience.

3. Why We Collect Your Information

We collect and use your personal information to:

• Deliver creative services and fulfill our contractual obligations

• Communicate with you about projects, timelines, invoices and updates

• Manage customer support and respond to enquiries

• Send marketing communications (only if you’ve opted in)

• Comply with legal obligations or resolve disputes

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. We may disclose your personal information to:

• Service providers (e.g. web hosting, payment processors, legal or accounting support)

• Third-party tools required to complete your project (e.g. file storage, design platforms)

• Law enforcement or regulatory authorities if required by law

All third-party services we engage must comply with the Australian Privacy Principles or equivalent data protection standards.

5. How We Store and Protect Your Data

We store your data securely using password-protected systems, reputable third-party tools, and secure cloud storage. We take reasonable steps to protect your data from misuse, interference, and unauthorised access.

If your personal information is no longer required, we will take reasonable steps to destroy or de-identify it.

6. Access and Correction

You may request access to or correction of your personal information at any time by contacting us. We will respond within a reasonable timeframe in accordance with Australian privacy laws.

7. Marketing and Opt-Out

If you opt in to receive marketing or updates, we may send you emails about our services, resources or offers. You can unsubscribe at any time using the link provided in our emails or by contacting us directly.

8. Cookies and Website Tracking

We may use cookies and analytics tools to understand how you use our website and improve performance. You can manage cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the effective date clearly stated at the top.

11. Contact Us

If you have questions, concerns or complaints regarding this Privacy Policy or how we handle your personal information, please contact:

Lexie Marie Creative
Email: hello@lexiemariecreative.com.au
Location: Kalamunda, WA